Concession Scheme FAQ


Mean Mothers Creations proudly provides Pensioner discount to all eligible pension card holders and senior discount holders.

Which Pensions are accepted?

All Australia government pensions are accepted, Disability, Aged, Newstart, Carers Pension etc. 

How can I apply?

Send us a photo/scanned copy of your pension card with your name, address, expiry date and CRN showing to general@meanmotherscreations.com, we will then send you an acceptance letter with your code. 

How do you store my personal information?

There is no information kept on the computers, we keep all printouts are in a file under lock and key. 
At the end of the year, all information is shredded, in preparation for the new year with updated information. 

Do I have to reapply every year?

Yes, Every year the code changes for security purposes, at the beginning of the new year we will contact you asking for your new card details and issue you with the new code. 

What discount am I entitled to?

All pensioners are entitled to 10% off total amount per order.

There are other discounts available ie (pensioner scheme deals) through out the year.

There is also the Pensioner library coming soon. 

How do I use the code on the website?

Please check your acceptance letters, there is a step by step guide explaining how to use the code. You just put the code in the gift card or discount section on the website at checkout. 

Can I Use both my Pension card and my Senior Discount card?

No, unfortunately you can only choose one. 

If you don't see your question here, please message or email us and we will get back to you as soon as we can. 

What am discount am I entitled to?

Senior Card Discount is 10% 

How do I apply?

Send us a photo/scanned copy of your pension card with your name, address, expiry date and number showing to general@meanmotherscreations.com, we will then send you an acceptance letter with your code. 

Can I Use both my Pension card and my Senior Discount card?

No, you can only choose one or the other. 

How do you store my personal information?

There is no information kept on the computers, we keep all printouts are in a file under lock and key. 
At the end of the year, all information is shredded, in preparation for the new year with updated information. 

Do I have to reapply every year?

Yes, Every year the code changes for security purposes, at the beginning of the new year we will contact you asking for your new card details and issue you with the new code. 

If you don't see your question here, please message or email us and we will get back to you as soon as we can. 

 

 

  • Customers who are on our pension scheme will have access to the library, you will be able to hire books at a cheap rate. 
  • Further information coming soon. 

 

 

  • $10 per fortnight or $5 a week take all the time you need to pay it off. 
  • All products will be ordered in once your lay-by is finalised. 
  • Laybys within the Pensioner Discount Scheme (PDS), items can be added to your lay-by and shipped as they have been paid, shipping will be invoiced prior to dispatch. 
  • Upon cancelling your lay-by 20% of the total amount paid of you lay-by will be kept for admin fees the rest will be refunded to you. 
  • If minimum payment has not been received after 4 weeks, ONE (1) reminder will be sent, if not brought up to date, the layby will be cancelled and 20% admin fee will be kept the rest of the monies will be refunded to you.

Upon paying your first instalment this indicates you agree with our terms and conditions as signature is physically not able. 

This lay-by option is for the Customers on our Pensioner Scheme only. 

If you have any questions please don’t hesitate to ask.